Customer Reviews

We pride ourselves on providing a high level of service, and we like to think this makes our offering stand out from our competitors. Basically, our philosophy is to treat every customer as if they were a personal friend. This means we try to go the extra mile for everyone. And our customers tell us they appreciate it. Here are some of the comments we have received:

"Thanks very much during that short period of booking time and your stuff doing a great help and efficient. Appreciated!"

"Excellent service! Reliable - worked in all but the remote places on the train to Takayama (and then only for a few mins)."

"Great prices and easy pick up and drop off at Narita Airport - and the refundable deposit was refunded before I'd reached the plane!"

"Thoroughly recommend this service!"

"I was overall extremely pleased with the mobile WiFi router. I had excellent service everywhere on two iPhones and an iPad. Pick up and delivery were easy and customer service great."

"Service was excellent, thanks for help extending rental."

"Great service (clear web reservation process, handy pickup and return locations, …)."

"This is a superb service, much needed in Japan for those of us coming from abroad to work in Japan for extended periods."

"No complaints, everything worked very well. Easy to set up, easy to pick up, worked as advertised, easy to drop off. Overall, great. "

"I am VERY happy with the service provided and will use it 100% next time when I go to Japan. Also, I will inform my friends and people traveling about your excellent service and pricing. Really, I am VERY happy."

"The wi-fi router was truly a life-saver during my first trip to Japan. I wouldn't have been able to make my trip itineraries or move from hotel to hotel without internet access, which was seriously lacking in most places I stayed in. Will definitely recommend this option to folks who are headed to Japan in the future."

"Convenient location and hours. Router worked very well in all locations used. Battery life is good."

"Thank you, you went out of your way to make this experience very positive. I appreciate all that you did to make this such a wonderful trip. We had good service from you and the wifi was a winner."

"Thanks for the prompt delivery. You made my life a lot easier for my stay in Japan."

"I appreciated very much the very responsive customer support. This was really helpful in the "emergency" situation I was in."

"A great service that needs to be more widely advertised."
*Comments are provided as we received them.